Amwell

Connecting and enabling providers, insurers, patients, and innovators to deliver greater access to more affordable, higher quality care.

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Overview

Amwell is a major player in the telehealth industry, providing a comprehensive digital care delivery platform. They partner with health systems, insurers, and large employers to enable virtual care services. Their platform, Converge, is designed to be modular and scalable, supporting a wide range of services from urgent care to specialty consultations and telepsychiatry. Amwell also operates its own medical group (Amwell Medical Group) to provide clinical services.

✨ Key Features

  • Enterprise Telehealth Platform (Converge)
  • Urgent Care
  • Scheduled Visits
  • Behavioral Health
  • Specialty Care Programs
  • Telehealth Carts & Devices
  • EHR Integrations
  • Payer-Provider Workflows

šŸŽÆ Key Differentiators

  • Strong partnerships with health plans and health systems
  • Comprehensive telehealth ecosystem (platform, devices, services)
  • Long-standing presence and reputation in the market

Unique Value: Provides a complete and trusted telehealth solution for health plans and health systems to deliver virtual care at scale.

šŸŽÆ Use Cases (5)

Health system virtual care deployment Health plan telehealth benefits Employer-sponsored virtual care Telestroke and other acute care consultations Behavioral health and telepsychiatry

āœ… Best For

  • Large-scale telehealth for national health plans
  • Integrated virtual care for major hospital systems

šŸ’” Check With Vendor

Verify these considerations match your specific requirements:

  • Individual practitioners or small clinics (their focus is enterprise)

šŸ† Alternatives

Teladoc Health Doctor On Demand MDLIVE

Offers a more comprehensive and integrated telehealth ecosystem compared to point solutions.

šŸ’» Platforms

Web iOS Android API Desktop

šŸ›Ÿ Support Options

  • āœ“ Email Support
  • āœ“ Phone Support
  • āœ“ Dedicated Support (Enterprise tier)

šŸ”’ Compliance & Security

āœ“ SOC 2 āœ“ HIPAA āœ“ BAA Available āœ“ GDPR āœ“ ISO 27001 āœ“ SSO āœ“ HIPAA āœ“ SOC 2 Type II āœ“ ISO 27001

šŸ’° Pricing

Contact for pricing
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