Kissmetrics
Customer Engagement Automation.
Overview
Kissmetrics is a customer engagement automation platform that helps SaaS and e-commerce businesses get, keep, and grow more customers. It ties all of your data to a person, allowing you to see their full customer journey. With Kissmetrics, you can understand what's working on your website, in your app, and in your email campaigns, and then use that information to create automated, personalized engagements.
✨ Key Features
- Person-based analytics
- Customer journey tracking
- Funnel analysis
- Cohort analysis
- A/B testing
- Email campaign automation
- Segmentation
🎯 Key Differentiators
- Person-based analytics
- Focus on customer engagement automation
- Tailored solutions for SaaS and e-commerce
Unique Value: Provides a complete view of the customer journey and the tools to automate personalized engagements, helping you get, keep, and grow more customers.
🎯 Use Cases (5)
✅ Best For
- Tracking a user's journey from their first visit to your website to becoming a paying customer.
- Creating an automated email campaign to re-engage users who have become inactive.
- A/B testing different headlines on a landing page to see which one converts better.
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Anonymous website traffic analysis
- Deep business intelligence and reporting
🏆 Alternatives
Offers a more integrated solution for analytics and email automation than using separate tools, with a stronger focus on person-based tracking than traditional analytics platforms.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Live Chat
- ✓ Phone Support
- ✓ Dedicated Support (Available tier)
🔒 Compliance & Security
💰 Pricing
✓ 14-day free trial
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