Plivo
The Customer Engagement Platform that delivers.
Overview
Plivo provides a cloud communications platform that simplifies how businesses integrate voice and SMS capabilities into their applications. They focus on reliability, quality, and customer support, operating a premium carrier network to ensure high-quality communications. Plivo serves a range of customers from startups to large enterprises.
āØ Key Features
- Voice API
- SMS API
- Zentrunk (SIP Trunking)
- Phone Number Services
- Premium Communications Network
- 24/7 Support
šÆ Key Differentiators
- Focus on simplicity and ease of use
- Commitment to high-quality voice and message deliverability via a premium network
- Free 24/7 support for all customers
Unique Value: Delivers exceptionally reliable and high-quality voice and SMS services through a simple API, backed by industry-leading free 24/7 support for every customer.
šÆ Use Cases (5)
ā Best For
- Customer communication for IBM
- Messaging services for Gojek
š” Check With Vendor
Verify these considerations match your specific requirements:
- Complex omnichannel campaign management
- Video conferencing APIs
- IoT wireless connectivity
š Alternatives
While larger competitors have broader feature sets, Plivo focuses on doing voice and SMS exceptionally well, often with better quality and more accessible support than competitors' base tiers.
š» Platforms
š Integrations
š Support Options
- ā Email Support
- ā Live Chat
- ā Phone Support
- ā Dedicated Support (Enterprise tier)
š Compliance & Security
š° Pricing
ā 14-day free trial
Free tier: Free trial credits upon signup.
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