SmartService
The QuickBooks Field Service Scheduling Add-on.
Overview
SmartService is a field service management software that is designed to be a direct add-on for QuickBooks. It pulls customer, job, and equipment information from QuickBooks to allow for scheduling, dispatching, and routing, then pushes new work back into QuickBooks for billing.
✨ Key Features
- Direct QuickBooks Integration
- Scheduling and Dispatching
- Mobile App (iFleet)
- Work Order Management
- Service History Tracking
- Inventory Management
🎯 Key Differentiators
- Live, two-way data sync with QuickBooks Desktop
- On-premise deployment option
- Lifetime software license model (not just SaaS)
Unique Value: SmartService adds full field service management capabilities directly into QuickBooks, creating a single, unified system for accounting and operations.
🎯 Use Cases (5)
✅ Best For
- Eliminating double data entry for companies deeply embedded in QuickBooks Enterprise.
- Providing field technicians with customer history and equipment data from QuickBooks.
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Companies that do not use QuickBooks.
- Businesses looking for a standalone, cloud-native solution.
🏆 Alternatives
Offers a much deeper and more real-time integration with QuickBooks Desktop than cloud-based solutions that use sync tools.
💻 Platforms
✅ Offline Mode Available
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Phone Support
- ✓ Dedicated Support (Varies tier)
💰 Pricing
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